• Your Partner in Healthcare and ICT Solutions

Service Level Agreement (SLA)

Our slogan is not for nothing Experience our service. This is because we always go that extra mile for you and like to go off the beaten track. That we do our best for you is something you can count on. But our best does not have to be enough for you. In healthcare, high availability is often essential, especially in critical departments. Because breakdowns or not, patient care must of course continue!

That's why you can include all your service requirements in a contract with us. Then you are no longer dependent on our schedule but our service is always guaranteed. Think for example of response times, service on site, maintaining a reserve stock or customised guarantee arrangements

Your benefits:

  • Tailor-made appointments
  • Guaranteed service level
  • No unexpected costs